Privacy Policy

Privacy Policy

1. Purpose & Scope

Last updated: November 2023

This Privacy Notice sets out how we process your personal information through, and in connection with, this website and other websites we operate (“Sites”). “We”, “us” and “our” in this Privacy Notice refer to Omnicom Media Group Holdings Inc., and its affiliated agencies, the company responsible for the collection of your personal information in connection with our Sites. 

This Privacy Notice is intended to assist you in making informed decisions when using our Sites. Please ensure you read and understand this Privacy Notice. It sets out the types of personal information we obtain through the Sites, how we may use such personal information, with whom we may share it and the choices you may have regarding our use of that personal information. It also describes the measures we take to safeguard your personal information and how you can contact us.

Our group of companies consists of us and our network of affiliates, including but not limited to:

  • Hearts & Science;
  • OMD;
  • PHD;
  • Jump 450 Media;
  • TCA;
  • TRKKN;
  • Outdoor Media Group;
  • Optimum Sports/Fuse; 
  • Content Collective;
  • Pathway; and
  • Resolution Media. 

Data controller

Depending on where you reside and where relevant legislation applies, we act as the “data controller” or “business” of your personal information which we collect in connection with our Sites. This means that we determine the purposes and means of processing your personal information. To contact us, please see the section of this Privacy Noticed entitled “How do I contact you?”.

2. What personal information do you process about me?

We may collect or obtain the following types of personal information through or in connection with our Sites: 

  • Identity and Contact Information, such as first name, last name, delivery address, billing address, email address, phone number, and social media handle.
  • Behavioural Information, such as your browsing activity obtained through the use of cookies, pixel tags and other similar technologies, information about when your current or previous sessions started, and details about any services you viewed through our Sites. 
  • Technical Information, such as IP address, browser type and operating system, geolocation, to ensure we are showing you the correct notices and information, and any other unique numbers assigned to a device.
  • Marketing and Communications Information, such as your marketing preferences, service communication preferences.
  • Information you provide to us, such as personal information provided via email correspondence or that you decide to provide on or through our Sites e.g., via a contact form.

3. How do you collect my personal information?

We may collect or obtain your personal information in the following ways:

  • Personal information you voluntarily provide to us. You may give us your personal information directly, for example, when you inquire about our services through our Sites. 
  • Personal information we collect using cookies and other similar technologies. When you access and use our Sites, we collect certain behavioral and technical data. We collect this personal information by using cookies and other similar technologies. 
  • Personal information received from third parties. We may receive personal information about you from third parties such as analytics providers so that we can provide our Sites.

4. How do you process my personal information?

We may use your personal information for one or more of the following purposes:

  • verifying your identity and responding to and communicating with you about your requests, questions and comments;
  • administering our Sites including providing various website functionality to you and diagnosing and resolving technical and service problems;
  • operating, evaluating, and improving our business, such as developing new products and services, managing our communications, determining the effectiveness of our sales, marketing and advertising, analyzing and improving our business, products and services and Sites, and performing accounting, auditing, billing, reconciliation and collection activities; 
  • carrying out requests made by you to us;
  • investigating or settle inquiries or disputes;
  • comply with any applicable law, court order, other judicial process, the requirements of a regulator, relevant industry standards and our policies;
  • protect against, identify and prevent fraud, cyber security breaches, and other criminal activities, claims and other liabilities;
  • protect the rights, property or safety of us or third parties, including our other clients and users of the Site; and
  • additional purposes from time to time as otherwise required or permitted by law.

5. How long do you keep my personal information?

We retain personal information only for as long as is necessary for the purposes described in this Privacy Notice, and as required by applicable legal, accounting or reporting requirements, after which it is deleted from our systems.

If you have opted out of receiving marketing communications from us, we will need to retain certain limited personal information on a suppression list so that we know not to send you further marketing communications in the future.

6. Who do you share my personal information with?

We only share personal information where we are legally permitted to do so. When we share personal information with others, we put appropriate safeguards and security arrangements in place to protect the personal information shared and to comply with our data protection, confidentiality and security standards and obligations. 

Subject to the above, we may share your personal information with third parties, as set out below. This list is non-exhaustive and there may be circumstances where we need to share personal information with additional third parties:

  • Third parties who perform services on our behalf, such as, web applications, data processing and IT services. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
  • Our affiliates and subsidiaries, such as other agencies to help direct your query to the right place and for internal administrative purposes.
  • Law enforcement or other government and regulatory agencies and bodies, if we are required to do so by law or legal process, based on a lawful disclosure request, or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
  • Auditors, lawyers, accountants and other professional advisers, as required by, and in accordance with, applicable law or regulation. 
  • Other third parties, in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, bankruptcy or liquidation).

7. How do you protect my personal information?

We are committed to keeping the personal information you provide to us secure and have put in place appropriate technical and organizational measures to protect the personal information under our control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. 

Please note that due to the inherent open nature of the Internet, we cannot guarantee that all information will be free from unauthorized access by third parties, such as hackers, and by accessing or using our Sites, you accept this risk.

8. What are the legal grounds for processing my personal information?

Depending on where you reside and where relevant legislation applies, we may require a legal basis to process your personal information. In such cases, we will rely on one of the following legal bases:

  • Consent: where you have granted your consent for us to process your personal data for one or more purposes (e.g., for certain forms of marketing or for using non-essential cookies).
  • Contract: where it is necessary for us to perform a contract with you or to take steps at your request to enter into a contract with you (e.g., because you are interested in our services). 
  • Legitimate interests: where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests (e.g., to improve our website and services). We may rely on one or more legitimate interests, including:
    • Administering and improving our business and Sites, including providing access to our Sites
    • Security purposes (e.g., to ensure the security of our Sites)
    • Responding to enquiries and other correspondence from you
    • Providing our Sites and other services in an efficient and effective manner
    • Direct marketing and other promotional purposes
    • Assisting public authorities
    • Enforcing our legal or contractual rights
    • Facilitating business transactions
  • Legal obligation: in order to comply with a legal obligation to which we are subject (e.g., if we receive a court order to disclose your personal information).

9. What are my privacy rights?

Depending on where you reside and where relevant legislation applies, you may have the following rights in relation to the personal information we hold about you under certain circumstances:

  • Right to Access. To obtain the confirmation that we process personal information about you, to access and obtain copies of the information, as well as information relating to the processing we carry out.
  • Right to Rectify. To request your personal information be updated or corrected where appropriate.
  • Right to Delete. To request your personal information be deleted, where appropriate.
  • Right to Restrict Processing. To request that we restrict the processing of your personal information in some circumstances, such as where you contest the accuracy of the personal information, while we investigate your concern.
  • Right to Data Portability. To receive your personal information in a commonly used electronic format, including that we transfer your personal information in that format directly to another person.
  • Right to Object. To object to certain types of processing, such as, direct marketing, profiling, and for purposes of scientific or historical research and statistics.
  • Right to Withdraw Consent. To withdraw your consent at any time when the processing relies upon consent (such withdrawal shall not affect the lawfulness of our processing of your personal information based on consent before its withdrawal).
  • Right to complain to a supervisory authority or other regulator. You may have the right to lodge a complaint with a supervisory authority or other regulator, for example in the country in which you reside, place of work or where the alleged infringement took place. We ask that you contact us in the first instance to attempt to resolve your complaint before you complain to a supervisory authority or regulator.

To exercise any of these rights, you may contact us at [email protected]. You can exercise your right to complain to the relevant supervisory authority or other regulator by contacting them via contact details indicated on their website.

10. Do you transfer my personal information across borders?

Some of the personal information we collect about you through our Sites may be transferred to countries other than the country in which the information was originally collected, including to our headquarters in the United States. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal information to other countries, we will protect that information as described below. 

When transferring your personal information outside of the country in which it is collected, we will ensure that we have implemented appropriate safeguards for the transfer which will involve one of the following where recognized by applicable law: (1) we will only transfer your personal information to countries that have been deemed to provide an adequate level of protection for your personal information by the relevant governmental authority in the country from which your personal information is being transferred; or (2) we may use contractual provisions which impose obligations on the recipient to apply appropriate safeguards when processing your personal information (to find out more about the contractual provisions we use, including if you would like to obtain a copy, please email us at [email protected]). 

EU-U.S. Data Privacy Framework / Swiss-U.S. Data Privacy Framework / UK Extension to the EU-U.S. Data Privacy Framework

We and certain affiliates comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), as set forth by the U.S. Department of Commerce regarding the notice, choice, onward transfer, security, data integrity, access and enforcement of personal information transferred from the European Union, United Kingdom, and Switzerland to the United States. 

We and certain affiliates have certified to the U.S. Department of Commerce that we adhere to the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF Principles with regard to the processing of personal data received from the European Union, United Kingdom, and Switzerland and are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. If there is any conflict between the terms in this Privacy Notice and the Data Privacy Framework Principles, the Data Privacy Framework Principles shall govern. 

When we receive personal information under the Data Privacy Framework and then transfer it to a third-party recipient acting as our agent, we have certain liability under the Data Privacy Framework. If the agent processes the personal information in a manner inconsistent with the Data Privacy Framework Principles, we will be responsible for the event giving rise to the damage.

If you are a resident of the European Union, United Kingdom, or Switzerland and are not satisfied with the manner in which we have addressed your concerns about our privacy practices, you may seek further assistance, free of charge, from our designated Data Privacy Framework independent recourse mechanism. You may have the option to invoke binding arbitration for the resolution of your complaint under certain circumstances. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at

 https://feedback-form.truste.com/watchdog/request. Please note that we may need to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

To learn more about the Data Privacy Framework, and to view our certification, please visit https://www.dataprivacyframework.gov/. Our affiliates certified under the Data Privacy Framework include Accuen Inc., OMD Worldwide Holdings, Inc., Media Services, Inc., Resolution Media Inc., Pathway Group LLC, Hearts and Science LLC, OMG Entertainment & Sports LLC, PHD Media LLC, OMD USA LLC.

11. Third Party Links and Services

Our Sites may contain links to third party websites and services. Please remember that when you use a link to go from our Sites to another website or you request a service from a third party, this Privacy Notice no longer applies to these third-party websites and third-party service providers.

Our Sites may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate.  While we may provide you with the ability to use such services in connection with our Sites, we are doing so merely as an accommodation and, like you, are relying upon those third-party services to operate properly and fairly.

12. Personal information of minors

Our Sites are not intended for use by, or targeted at, minors (individuals under the age of 18) and we do not knowingly collect personal information of minors. If we discover that we are holding the personal information of a minor, we will delete that information as soon as possible. If you are a parent or legal guardian of a minor, please contact us if you have reason to believe that such minor may have submitted their personal information to us.  

13. How will I be informed about updates to this Privacy Notice?

This Privacy Notice will be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our Sites to notify you of any significant changes to our Privacy Notice and indicate at the top of the Privacy Notice when it was most recently updated.

14. How do I contact you?

If you have questions about this Privacy Notice or would like to exercise your privacy or data protection rights, please contact us by email at [email protected] or write to us at:

Omnicom Media Group Holdings Inc.
 Attn: Privacy Counsel
 195 Broadway
 New York, NY 10007

15. Do you use cookies and similar technologies?

When you visit our Sites, we may collect certain information by automated means, such as cookies, web beacons and similar technologies. 

What are cookies and similar technologies?

Cookies are very small text files or pieces of code, which often include a unique identifier. When you visit a website, the website will request to store this text file on your device in order to remember information about you, such as your language preference or login information.  Other information gathered through cookies may include the date and time of visits and how you are using the particular website.

We also use similar technologies to cookies known as “web beacons”, “pixels” or “tags”. These technologies do a similar job to cookies, allowing website operators to count page views and understand how visitors interact with and respond to certain content on a webpage.

We use “first party cookies” and “third party cookies” in connection with our Sites. First party cookies are cookies placed by us to collect information about you. Third party cookies are cookies placed by third party website operators. Information about you collected by those third-party cookies will be shared with the relevant third party. 

You should be aware that applications you use to access our Sites, such as your website browser, may also place cookies on your device when visiting our Sites, or other websites. An example of this would be where you sign into Google Chrome using a Google Account. We do not have control over these third-party cookies, so you will need to manage these cookies in the settings of the relevant applications.  

How long do cookies last?

All cookies have expiration dates that determine how long they stay in your browser:

Session Cookies – these are temporary cookies that are placed on your device during your browsing session and then expire (and are automatically erased) whenever you close your browser.

Persistent Cookies – these are designed to last for a pre-defined period of time, which varies depending on the nature of the cookie. Persistent cookies stay in your browser until they reach their individual expiry date, or until you manually delete them (see section below). 

How do I refuse, block, or delete cookies?

 For more information regarding the types of cookies we use on our Sites, as well as your options to manage your cookie preferences, you can click on the “Cookie Preference Center” or “Your Privacy Choices” link at the bottom of this Site. 

16. U.S. Privacy Notice

If you are a resident of the United States, click here to read our U.S. Privacy Notice.

Modern Slavery Act

Omnicom Media Group Europe Limited Statement on the Modern Slavery Act

November 2024

This statement, which has been approved by the Board of Omnicom Media Group Europe Limited, is
made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our modern slavery and
human trafficking statement for the financial year ending 31 December 2023.

This statement is made on behalf of Omnicom Media Group Europe Limited, and each of its subsidiaries
listed at the end of this statement, (together “we”, “our”, “us”).

We foster a culture of collaboration and focus on investing in our people, protecting the environment
and giving back to the communities in which we operate. We have a zero-tolerance approach to any
form of modern slavery and are committed to establishing effective systems and controls to safeguard
against any form of modern slavery or human trafficking in our supply chain.

Our Business
We are leading media services companies and our portfolios provide the best talent, creativity,
technology and innovation to some of the world’s most iconic and successful brands. We always strive
to work to the highest professional standards and comply with all laws, regulations and rules relevant to
our business.

Our Supply Chain
Our key suppliers are media owners, media suppliers, research companies, technology service
providers and software service providers. Modern forms of slavery and human trafficking are not
prevalent in the industries in which these suppliers operate. We expect the same high standards as
those to which we hold ourselves from those businesses with which we work.
We believe the nature of our work, our supply chains and their industries to be low risk in terms of
modern slavery and human trafficking.

Policies
Our corporate responsibility strategy, codified in the Omnicom Group Code of Business Conduct, aims
to improve the impact of our business on society and we are committed to ensuring that there is no
modern slavery or human trafficking in any part of our supply chains or in any part of our business.

Our Supplier Code of Conduct reflects our commitment to acting ethically and with integrity in our
business relationships and to implementing and enforcing effective systems and controls to ensure
modern slavery and human trafficking is not taking place anywhere in our supply chains. A copy of our
Supplier Code of Conduct can be supplied upon request.

We have taken the following steps since the last publication of our Modern Slavery Act statement:

  1. we have continued to update existing websites so that they contain the latest copy of our Modern
    Slavery Act statement and Supplier Code of Conduct;
  2. we have continued to communicate our Supplier Code of Conduct to our suppliers, in particular to
    digital media owners via our Digital Booking Terms & Conditions (a copy of which is available upon
    request);
  3. we are continuing with our endeavour to negotiate express warranties and indemnities in our
    contracts with new suppliers regarding compliance with the Modern Slavery Act 2015 and our
    Supplier Code of Conduct;
  4. we have again identified that modern slavery and human trafficking are not prevalent in the
    industries of our key suppliers, and that our suppliers are not located in markets where there is a
    high risk and level of exposure to modern slavery and human trafficking; and
  5. we are rolling out some training for selected members of staff across the group. Due to our zero tolerance approach to any form of modern slavery, we feel that some of our staff would benefit from
    having a clear understanding of (and ability to identify) forms of modern slavery and human
    trafficking, as well as how to combat them.

    We continue to review our policies and processes in an effort to go beyond basic social and
    environmental regulations, to ensure the highest standards in our supply chain (as expected by our
    customers and the companies with which we work) and to ensure that no form of forced labour or slavery is present in our business or our supply chain.

    This statement constitutes the modern slavery and human trafficking statement for Omnicom Media

Group Europe Limited and the following subsidiaries:

  1. Adylic Limited
  2. Drum OMG Limited
  3. Empyrean OMG Limited
  4. Hearts and Science Limited
  5. Hearts and Science EMEA Limited
  6. Fuse International Limited
  7. OMD EMEA Limited
  8. OMD Group Limited
  9. Omnicom Media Group UK Limited
  10. PHD International Limited
  11. PHD Media Limited
  12. Ptarmigan Media Group Holdings Limited
  13. Ptarmigan Media Group Limited
  14. Ptarmigan Media Limited
  15. TRKKN UK Limited (previously named Resolution Media UK Limited)


    Peter Poelzlbauer

    CFO and Director

    For and on behalf of Omnicom Media Group Europe Limited and the subsidiaries listed above